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So You Have a New Member… Now What Do You Do?

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  • Presented by Lisa Gorsline, Corpus Christi Athletic Club

    Member retention is a top challenge of health club owners, and the solutions start before the member even walks through your doors.

    Learning Objectives:

    • Create an effective new member on-boarding program.
    • Learn how to integrate, nurture, and retain new members.
    • Analyze membership patterns to identify opportunities to increase retention.