So You Have a New Member… Now What Do You Do?
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Presented by Lisa Gorsline, Corpus Christi Athletic Club
Member retention is a top challenge of health club owners, and the solutions start before the member even walks through your doors.
Learning Objectives:
- Create an effective new member on-boarding program.
- Learn how to integrate, nurture, and retain new members.
- Analyze membership patterns to identify opportunities to increase retention.