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Old School Ways to Win the Battle

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  • Presented by Jarod Cogswell, VillaSport - Beaverton

    Customer service is paramount to running your day-to-day operations, and to keeping up with your competition—even in today’s digital world.

    Learning Objectives:

    • Revive your brand identity, purpose, and story.
    • Implement strategies to enhance member experience and dominate your competition.
    • Discover 10 no-cost retention tools.