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Member Engagement: The Key to Retention

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  • Presented by Chris Stevenson, Stevenson Fitness

    Member engagement starts before a member has walked through your doors for the first time, and is a top contributor to successful member retention.

    Learning Objectives:

    • Explore strategies to keeping members consistently active and involved at your club.
    • Learn how to use group X and other ancillary services as retention tools.
    • Review practices on using social media to drive engagement and retention.<.ul>