Member Engagement: The Key to Retention
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Presented by Chris Stevenson, Stevenson Fitness
Member engagement starts before a member has walked through your doors for the first time, and is a top contributor to successful member retention.
Learning Objectives:
- Explore strategies to keeping members consistently active and involved at your club.
- Learn how to use group X and other ancillary services as retention tools.
- Review practices on using social media to drive engagement and retention.<.ul>