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When and Where
  • 10/3/2019 11:00 AM EDT
  • 10/3/2019 12:00 PM EDT

It’s a candidate’s market—is your gym ready to compete? Learn how to set yourself up for staffing success. Sponsored by Club Automation + CSI Spectrum.

Presented by Tracy Stepp, Director of Human Possibilities, The Claremont Club

One of the major staffing challenges all industries face is how to hire—and keep—excellent staff. In the fitness industry, many employees are part-time, or work at multiple locations. Health club operators must be strategic to overcome these staffing obstacles.

Join The Claremont Club’s Tracy Stepp as she uncovers common struggles and solutions to engage your employees, encourage their loyalty, and create a great collaborative relationship to ease the pain of staff transitions.

In this webinar, you’ll learn how to determine why and where staff turnover may be occurring at your club. Stepp will also share strategies to recover from staff turnover, such as ways to seamlessly make these transitions, train effectively, and create smooth communication with current staff to ensure time and profits are not lost in the process. Finally, Stepp will take a close look at improving the onboarding process by offering incentives and creating brand loyalty to encourage staff to stay long-term.

Learning Objectives:

  • Learn creative ways to recruit and keep staff
  • Identify onboarding weak spots and improve your processes
  • Discover affordable ways to incentivize staff to increase brand loyalty
  • Create new ways to engage your employees and create a place where they love to work


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IHRSA Webinars are made possible in part by the support of our trusted Sponsors. By virtue of attending this webinar, you are agreeing to share the following information:




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Only facilities eligible for IHRSA membership may register for a webinar†. All members must be in good standing at the time of the event to receive member rates. 

†Eligibility: IHRSA membership is open to fitness, racquet, athletic, or exercise studio businesses. The facility from which the business is operated must be subject to property taxes. Further, the member must not accept tax-deductible contributions for capital or operating costs. See IHRSA’s By-laws, Article 3.

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